When purchasing goods or services the law protects people’s rights against being treated unfairly or when things go wrong. This includes faulty goods, switching energy supplier, poor service, problems with contracts, builders and rogue traders.

Using the following links you can find out more about those rights and how to solve problems.

> General Issues

Call us free on 0808 175 5550 and we can help.

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Citizens Advice Fylde Authorised and regulated by the Financial Conduct Authority FRN: 617610.

Citizens Advice Fylde is a charitable company registered in England & Wales.

Registered office: Moor Street, Kirkham, Lancashire PR4 2AU

Charity registration no. 1140175. Company registration no. 7450392